Shipping policy
At AreteEros, we are committed to delivering your order with care, speed, and reliability. Each package is handled with the same intentionality we pour into our product because your wellness ritual deserves nothing less.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We currently ship within the United States. Shipping times and rates are calculated at checkout based on your location and selected shipping method.
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Standard Shipping (3–5 business days): Free on all orders
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Express Shipping (1–2 business days): Calculated at checkout
Please note that delivery times may vary slightly depending on your location and carrier.
Order Tracking
Once your order ships, you’ll receive a tracking link via email. You can follow your package’s journey from our fulfillment center to your doorstep.
International Shipping
We are working to expand globally. At this time, we do not offer international shipping, but stay tuned for updates.
Lost or Damaged Packages
We stand by the quality of our service. If your order is lost or arrives damaged, please contact us at support@vitaluxlabs.com within 7 days of delivery, and we’ll make it right.
Questions?
For any shipping-related inquiries, reach out to our support team at support@vitaluxlabs.com we’re here to help.